Testimonials

Stephanie Pierce, First impression: Professional, very knowledgeable, and all of the above. She made the purchase of our home a wonderful experience, which normally is very stressful. She was there to answer every email, and text message and went above and beyond our expectations. In addition to her professionalism and all of the above, she treated us as a special friend and that is an important factor in choosing an agent. Stephanie answered every question we had, no matter how insignificant it was, and her patience was admirable. To sum up our experience I would say it was easy and fun from the beginning to the end. Hopefully this is our last move, but if we ever have to move again, there is not doubt that Stephanie would be our agent.

Patricia and Pedro
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Wonderful team. My house was flooded before we could get to act of sale and the buyers pulled out. Carol suggested we clean up and get house back on market. Had 2 offers same week, we closed 3 weeks later as an “as is” sale. Really needed everyone’s support and guidance in the heat of the crisis.

JoAnn
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As an investor who needs to move fast and for whom incremental margins are crucial, working with Carol and Jeffrey was a great match. They not only pushed to make a good deal great for me, they were great ushers on the process and quickly responded to issues and questions to meet my needs. One of the MOST valuable things to me as an investor is getting to discuss rent-ability, rent markets, desirability and enjoying great reconfiguration recommendations from both parts of this duo. Their combined EXPERIENCE IN PROPERTY MANAGEMENT and caring for their CLIENTS’ PERSONAL GOALS’ makes this a hard-to-beat value for buyers.

David
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Carol and Jeffrey did a great job selling our house. Because of their experience and strategy, we had a lot of showings in short period of time. We had an offer on the house after a short 5 day period. They were very helpful during the negotiation process. I would recommend them anyone interested in selling their house.

Lisa
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Hands down the BEST realty team in Baton Rouge. I’ve used them twice both with buying and selling. The transactions were seamless, professional and they catered completely to my needs eliminating all hurdles along the way. I’ve worked with other realtors in the area and no one even comes close to providing the level of service that Jeffrey, Claire and Carol bring to the table. I will always goto them for my real estate needs whether I need them directly or as a reference. They have set the bar so high that I can’t imagine having to work with anyone else.

Laura

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I wanted to again say thanks again and say how much we appreciate ALL of your help with us selling our home. You’ve been such a blessing to both Emily and I and we just love you! You’re such a strong woman who I can imagine has good days and bad days but know that you’re still a rockstar in our eyes!

I’m sure you will miss my phone calls, references to crown throughout and my own medication/therapy needs 🙂 but I know our paths will cross again so you won’t miss us that much!

We also surely do appreciate your willingness to offer us the “brownies” rate in regards to selling our home, it’s means a lot. Our new house is wonderful and we are just so excited about it has to offer once we put our touches on it.

Thanks again to you and your incredible staff.

You’re the best!

Logan

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Mrs. Claire was the best agent I ever could expect. I think that God put me at the house that date. I was looking for a home for my brother to buy and I called Mrs. Claire and she came right over. She answered all my questions and always very quick in returning my calls and emails. I would recommend her to everyone. Thanks again Mrs. Claire!

George

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I just wanted to take some time to commend Claire and the team at Keyfinders for their hard work and efforts in helping us to purchase our property! The professionalism, attention to detail, and ‘can do’ attitude made Claire a pleasure to work with. We are looking forward to working with the team for future deals! Thanks Claire and the entire Keyfinders staff!

Marques
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This team is wonderful! I found a place quickly and sold it when I was ready to sell in no time. I had zero issues buying or selling. They made me feel at home in a strange town where I had no family. Claire and Jeffrey managed to make me feel like family and I am so grateful for that! I highly recommend this team.

Savannah
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Very professional, first class operation from top to bottom. My home was posted and two weeks later I closed. They are very friendly and courteous. You leave feeling that your business was appreciated. Everyone I have ever met was professionally dressed and conducted themselves in a manner as such.

John
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Stephanie is wonderful. She always go the extra mile to be sure that the transaction goes well. I would recommend any one who wants to purchase a new home to contact her. She will find you exactly what you’re looking for.

Frederic
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It only took Carol 1 month to sell my condo!! Her photographer is fabulous!! I’m so thankful and highly recommend her and her fabulous team!!!

Florence
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I trust the KeyFinders Team. How much so? In the last year, my wife and I used KeyFinders to sell a home and buy a home and recommended them to a friend who in turn used them to purchase her home. Through it all, the KeyFinders were the consummate professionals, whether in setting the selling price or negotiating the purchase price. Over the years we’ve used real estate agents to buy and sell seven homes in five states. The KeyFinders sets the standard for professionalism and in ensuring we got the most for our money.

Stephen

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Carol and Jeffrey were great to work with! Very responsive and knowledgeable about the market. Their communication and assistance with getting everything done through the close was extremely beneficial. Though I am not looking to buy or sell again in the near future, I would certainly go back to their team.

Jared

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Stephanie and the rest of the team were always willing to go with me to see houses. We looked at a LOT of homes until we found the one that was beyond perfect.

Joanna
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Stephanie was so wonderful and patient with us. Very knowledgeable about the neighborhoods and activities in the area. Stephanie found us the perfect home. They made everything so easy! Explained anything we didn’t understand and always got answers to any questions we had. Thanks to everyone who helped us thru this! Even though I was hundreds of miles away during the whole process everyone was so helpful and made it so easy. Thank you thank you! You guys are great!

Nicole
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Thank you for getting our home sold so quickly. It is a relief to no longer own it.

Sean
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Wonderful team to work with. They are efficient and attentive, regardless of the size of the property. Will definitely use them again!

Renee
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We are so glad we chose your team to sell our home. In spite of all of our meltdowns and after hours phone calls and emails, you remained very kind and professional! Once we understood and accepted the offer, it was a stress free and pleasant experience. And what a surprise the lava cakes were (seriously, have you tried these?)

Thanks so much for your expertise and kindness. We really appreciate it.

Hope and Ken
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I will unhesitatingly recommend the team of Carol Poche and Jeffrey Welsh at Keller Williams/Keyfinders. I had a great experience with them during the recent sale of my home in Baton Rouge (the Fairhill/Spring lake area). I considered a lot of alternative realtors but went with them based on online sales stats that I gathered. I had sold a house previously around 5 years ago with another realtor and knew the process but my experience with Carol and Jeffrey exceeded my expectations.They bring several exceptional qualities to the table that you need to sell your home in a competitive market. 1) Pricing – They have a good knowledge of the local supply-demand scenario and so helped me price my house appropriately to keep it competitive. 2) Marketing – Did a great job advertising my home. They seem to have good contacts with other realtors and rental agencies and so identify prospective buyers. We had a constant stream of buyers looking at the house. 3) Feedback/Communication – They were pretty responsive with weekly feedback about buyer opinions about my house (feedback sellers do not usually like to hear 🙁 ) I gave them (only) 4* because I wished they had responded whenever I panicked about something 🙂 which was often. 4) Deal-making/Closing/Finishing Skills – This is probably the most important aspect they brought to the table for which I appreciate them the most. When everything goes smoothly with a sale, there is nothing to comment. In my case, there were several complications. They stood strong with me during the offer/counter-offer phase and we got a decent price for both buyer/seller. For some reason, the initial loan for the buyer fell through which was extremely frustrating as I thought we had lost 45 days and would have to start all over again. However they were able to step in very quickly with another lender using their contacts. This lender was able to analyze the situation with the buyer and got the loan approved and the sale concluded. I am afraid with any other realtor, this sale would have fallen through. So from start to finish if you would like to have a realtor who is committed to their clients objectives, I cannot recommend anyone better in Baton Rouge than Carol and Jeffrey. if you are looking to sell your house, please talk to them first. It will be worth it.

Raj
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Thank you for selling my house as quickly as you did, I was not expecting that to happen so soon. I am very happy. It was a pleasure working with you all.

Elton

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Claire David not only was really helpful and knowledgeable, she was always upbeat and energetic. She made the process a breeze and actually enjoyable.

Fred

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Neal Francois with the KeyFinders Team did an exceptional job for us when searching for a condo for our daughter. He was professional, knowledgable and a pleasure to do business with! Don’t hesitate to call Neal when looking for a realtor. You WILL NOT be disappointed!

Renae

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We are so happy to have worked with the Keyfinders Team! They told us exactly what to do to sell our house quickly for the price we wanted. We sold our house in 3 days for more than we asked. Stephanie got us the house we wanted for a great price the same day. Thanks so much Carol, Jeffrey, Stephanie and the rest of the group! A wonderful experience from start to finish.

Shelly

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Jeffrey Welsh & Carol Poche impressive work from the beginning to the end . Everything that needed to be done was handled and they were very responsive to my with all requests I gave them . My particular desires and information in terms what I wanted port raid to the buyer was handled well and they stayed with the long process to get the closing done. I Highly recommend Carol and Jeffrey for anyones realtors.

Steve

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Best all around group of people. Sold, bought and moved all with no hassle. Jeffery and the team found our dream home and sold our old home. From listing, showing, and closing, best I have ever seen.

Chris

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Over the past 35+ years, my wife and I bought and then sold 6 houses. During this time, we never had agents who were as personable, dedicated to our well-being, knowledgeable, and professional as Stephanie Pierce and Neal Francois. I don’t say this lightly. During this process, we looked at close to 20 homes and eventually made an offer on one where the seller engaged an agent for advertising purposes, but was essentially a FSBO. Without going into detail, it didn’t go well and this team helped us extradite ourselves before it turned into an unmitigated disaster. Because Stephanie and Neal LISTEN and KNOW THE MARKET, they very quickly (like 48-hours quickly), put us in exactly the right house for us. We couldn’t be happier. Stephanie and Neal are consummate professionals who have your best interests at heart. I strongly recommend them without reservation.

Stephen

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Both Jeffrey Welsh and Neil were excellent and very helpful. Due specific requests it was a lengthy process but both exercised great abilities and patience with this customer!

Larry

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What a GREAT group of people. Made the whole purchase process a lot easier. Special thanks to Neal Francois who, beside being a wonderful agent, is now a good friend…

Al

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What amazing experience!!! Stephanie Pierce thank you so much for working with us and representing us. We are so happy!!!!

Aracely

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What a wonderful experience from start to finish. The team was upfront on correct pricing and overall expectations of selling our home during a tough time of the year. With that being said, they went above and beyond to ensure our home got enough interest from the potential buyers, keeping us up to date at every step of the way. Even when a first offer fell through, they stayed positive and within a month, we had locked in another buyer. The Keyfinders Team did a whole lot of little things that made them stand out and we never had to worry about the condition of the home despite being 700 miles away. Thank you KeyFinders Team! I’m certain our home would still be sitting on the market without your efforts that are unmatched by other realtor groups.

Drew

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Am very pleased with how every thing went from listing to actual act of sale. I was kept informed of every aspect of the marketing, showing, showing feedback, offers, counters, inspections, repairs, schedules etc., etc. If I have to name any 1 in particular, it would be Jerry Poche and the awesome job he did with getting us through all the necessary “BS” of taking us from final sales agreement to act of sale. Thank You Jerry and every member of the KeyFinders team.

John

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I appreciate the hard work of everyone and holding my hand through the process. I couldn’t have and wouldn’t have wanted to do it without y’all.

Gail

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Thank you for everything!  As I moved in this weekend I realized my goal of moving to Louisiana is a reality.

Thanks again,

Chris


This is Michelle Brown, Marcus’s Wife.  Sorry about the prior e-mail my computer decided to send the e-mail before I was done!

I just wanted to thank you for all of your help with finding and buying our home.  I really appreciate everything you did to make Marcus confident in you.  Our prior Realtor in Washington wasn’t very helpful at times, and blew us off a lot.  It was nice for Marcus to be so comfortable as I was not there to help out.  I also thank you for being so prompt in returning e-mails and getting things moved along in a timely manor,  another problem we have had in the past! I am glad I didn’t have to worry all the time about things being done, as I had a lot already going on myself!

Thanks again for all of your help, and I hope to be able to meet you when I get back!

Michelle Brown


I’m so happy for the two of you!  I know that you make a great team, and I wish you continued success.  It’s good to know that the real estate market is on the move with capable people-Congratulations!

Jolyn


Thanks for all your help on finding the house!  You were right about finding the perfect house that you love to go home to.  Although, I haven’t had to pay the note or bills yet… hopefully I still love it as much…

Blaine


Carol,

Many thanks for you and your team’s help on this matter (closing). You are a great team!

Thanks again,

Sandy Thieneman


Dear Ms. Poche,

Our daughter, Adair, forwarded your message and we are delighted that you not only gave her good advice about preparing the unit for sale, but are also keeping her updated on your progress. Thank you for your enthusiasm and diligence in marketing her property. Go Tigers, Indeed!

Best always,

Norris Smith Lupo Williams


Dear Jeffrey,Stephanie, and Carol,

Just wanted to send a note of thanks for all your hard work managing all the details regarding our recent purchase of teh 7-plex on S.Leo. You all certainly earned your commissions and made a complex sale a pleasant experience. Also, I especially appreciate your dedication to “service after the sale” with your expert assistance regarding the remaining unresolved details that could have just as easily ended up on my lap. This really demonstrates to me your professionalism and dedication to customer service. Thanks for everything.

With best regards from a Keyfinders Fan,

Debra Miller

R & D Builders and Design, LLC


Dear Jeffrey,

I am very, extremely happy with your service. Being an owner out of state, you had given me a peace of mind. Your team are truly trustworthy. I will definitely recommend you to everyone I know. I wish you were in our area though.

God Bless your business

The Mackmald Family


Hey Carol,

Thanks for being there for us (and everyone else you help along the way).

We’ll stay in touch.

Take Care,

Steve and Vicky


Carol,

I wish to say how pleased I am with the way your firm handled the sale of our home. From our initial meeting to simply discuss issues and market conditions, to your bringing potential buyers through before we had a contract, to working with us (and the buyers) to reach a mutual agreement was simply a pleasure.

I believe the secret was in laying out realistic expectations in advance, having mutual trust, your level of market knowledge, and an ability to “read” buyers needs and expectations as well as meet the sellers. The result was a win-win for all concerned.

I am pleased that what will probably be our last association with selling a home was such a pleasant one. Sellers often do not want to hear the facts and I was resistant to some as you know. But an open exchange resulted in what is a first for me .. a contract before the “For Sale” sign made it to the front lawn.

I feel it necessary to compliment you on your staff as well. They made “getting it done” as pleasant as the process of obtaining the contract.

Thank you for your professionalism.

Dan and Sue Monopoli


I can’t thank you enough for your thoughtful guidance and leadership while helping me find the right home.

Lucy


Hi everyone, just wanted to express my gratitude for all the help you’ve given me in finding a home. I remember you mentioning that your office’s goal is to find a home that has the “cha-ching” sound everytime you walk through the door, well that perfectly describes my purchase because I love the house. I will definitely recommend you all for future home buyers/sellers.

Philip


Hopefully, one day I can say that we got an opportunity to recommend you. There’s not enough I could say about: smart, knowledgeable, persuasive, effective, time smart, have an array of contacts helpful to the prospective buyer or seller – and of course, on THE winning team.

Thank you again.

Hope